This process can take several minutes to complete. The final portion of the diagnostic tests is the memory test, the server memory will be tested. Red X = Component has failed Dell baseline Green Checkmark -> Hardware Component passes all Dell baselines for acceptable rangesīlue Circle = The utility is currently testing that Hardware component You can see Green check Mark if the hardware part is healthy. The right side column will list details regarding the Fans, Thermals, and Power. The left-side column lists the various components and current testing status. In the System Utilities Menu -> Click Launch DiagnosticsĪfter a few seconds, the Pre-boot System Assessment utility will run and begin to automatically test all major components of the Dell server. You will want to select System Utilities at the bottom by clicking on it. Press the “F11” key to boot into BIOS Boot Manager. The BIOS Boot Manager menu will startup. Press the “Reset” button to reboot your Dell Server. If it is ESXi host, Kindly ensure the ESXi host is placed into maintenance mode. To run the Dell Hardware Diagnostics, Log in to the Dell iDRAC for the server and Open the Console. The Dell Diagnostics tool helps you troubleshoot and pinpoint problems with your system How to Run Dell Hardware Diagnostics This software is useful when you have errors on your computer and are unable to figure out what the problem is. You can choose to run this application when you boot up the computer. In this article, I will focus on how to run Dell Hardware Diagnostics for the Dell Server hardware.ĭell computers include a diagnostic software tool that tests your computer’s hardware for errors. Before Opening the support request, we would also run the hardware test such as Hardware Diagnostic to test the hardware for any errors. There are many ways we can ensure the hardware health is by opening the support ticket with the hardware vendor by generating the support logs and ask them to analyze the cause for the PSOD or Hardware Failure. Even though no errors reported in any hardware parts after the reboot, we need to be 100% sure that we have validated the server hardware health before we place the host back into production. After the Reboot, we won’t see any hardware errors in ILO or IDRAC. In many instances, We may notice PSOD shows hardware errors. which would have caused PSOD issues also to the ESXi hosts.
We would have received many related hardware issues related to specific hardware parts like CPU fault, Memory DIMM issues, Network adapter failure, cable failures, etc. vSphere admins were also responsible for troubleshooting the server hardware which is installed with ESXi hosts.
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